Omatize Privacy Policy
Effective Date: January 21, 2026
At Omatize, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, submit a form, book a demo, request information, or engage with us in other ways.
Omatize is a DBA of Swiss Sequoia LLC, a California limited liability company. For purposes of this Privacy Policy, “Omatize,” “we,” “us,” and “our” refer to Omatize, a DBA of Swiss Sequoia LLC.
Please read this policy carefully to understand our views and practices regarding your personal information and how we treat it.
1. Information We Collect
Personal Identification Information:
Name, email address, phone number, business name, and other similar contact information.
Technical Information:
IP address, browser type, operating system, device information, and browsing activity through cookies and similar technologies.
Usage Data:
Information about how you interact with our website, such as pages visited, time spent on pages, forms submitted, and features used.
Business and Service Information:
Information you provide about your business, automation needs, demo requests, service interests, workflows, or customer support needs.
Transaction Information:
If you make purchases or enter into financial transactions with us, we may collect payment-related and billing information needed to process transactions and manage our services.
2. Mobile Messaging Terms and Consent
When you provide your mobile number to Omatize and opt in to receive SMS messages, you consent to receive text messages from Omatize, a DBA of Swiss Sequoia LLC.
We collect mobile phone numbers only when users submit forms, book demos, request information, contact us, opt in to SMS communications, or otherwise provide their phone number directly to Omatize.
Message types may include:
- Demo request follow-ups
- Appointment confirmations and reminders
- Service updates
- Customer support communications
- Responses to your inquiries
- Occasional marketing communications, if you opt in to receive them
Mobile Messaging Details:
- Message frequency varies.
- Message and data rates may apply as determined by your wireless carrier.
- Reply STOP to unsubscribe from SMS messages at any time.
- Reply HELP for help.
- Your consent to receive text messages is not a condition of purchase.
- Omatize sends SMS messages from 415-599-4601.
Phone Number Protection:
- We do not sell, rent, or trade phone numbers.
- We do not share mobile opt-in data or SMS consent with third parties or affiliates for marketing or promotional purposes.
- Phone numbers may be shared with service providers only as needed to support communications, customer service, scheduling, or SMS delivery.
3. How We Use Your Information
We may use the information we collect for the following purposes:
To provide and maintain our services.
To respond to your inquiries, demo requests, appointment requests, and customer support needs.
To improve user experience and website functionality.
To process transactions and fulfill orders.
To communicate with you regarding service updates, appointments, support, promotions, or other information relevant to your engagement with us.
To deliver authorized SMS messages and other communications based on your consent and preferences.
To comply with legal obligations.
To protect our business, website, services, customers, and users.
4. Information Sharing and Disclosure
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share limited personal information with service providers who help us operate our website, scheduling, communications, customer support, payment processing, analytics, security, and SMS delivery. These service providers may only use the information as needed to provide services to Omatize.
We may also disclose information when required by law, regulation, subpoena, court order, or legal process, or when necessary to protect our rights, users, business, or services.
We do not sell, rent, or trade mobile phone numbers or SMS consent information.
5. Data Security
We are committed to protecting your personal information. We use reasonable administrative, technical, and organizational safeguards to help protect your information from unauthorized access, alteration, disclosure, or destruction.
These safeguards may include secure data storage systems, access controls, authentication measures, limited access to personal information, and periodic review of our security practices.
However, no data transmission over the internet, mobile network, or electronic storage system can be guaranteed as 100% secure. We cannot ensure or warrant the absolute security of any information you transmit to us.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, improve site performance, analyze user behavior, and understand how visitors interact with our website.
You may choose to disable cookies in your browser settings. Doing so may affect certain functionalities of our website.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
The right to access, correct, or delete your personal information.
The right to object to or restrict the processing of your information.
The right to withdraw consent where consent is the basis for processing.
The right to opt out of marketing communications.
Specific to mobile messaging:
You may opt out of SMS messages by replying STOP at any time.
You may request help by replying HELP at any time.
You may request deletion or correction of your phone number by contacting us at [email protected].
You may update your communication preferences by contacting us at [email protected].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If we make material changes to this Privacy Policy, we may notify you by email, website notice, or other appropriate means.
We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our mobile messaging services, please contact us at:
Omatize
A DBA of Swiss Sequoia LLC
360 Grand Ave, Suite 196, Oakland, CA 94610
Email: [email protected]
Phone: 415-599-4601
SMS Help: Reply HELP to any Omatize SMS message.
SMS Opt-Out: Reply STOP to any Omatize SMS message.